Prerequisites

Insirux Helpdesk has the following prerequisites:

  • Dot Net Framework 1.1 installed on all client machines
  • MS SQL Server 2000 or higher installed on a server accessible by all client machines

Installing the Dot Net framework

The Dot Net Framework can be obtained from Microsoft at the Windows Update website. For more information about installing the Dot Net framework click on the article below.

http://msdn.microsoft.com/netframework/

System Requirements

Client machines

Insirux Helpdesk should install fine on all Windows PC's that have the Dot Net framework 1.1 installed.

Requirement Recommendation
Operating System

MS Windows 98, MS Windows XP, MS Windows 2000 Professional, MS Windows 2000 Server

Dot Net Framework 1.1 installed

CPU 1 GHz or higher
RAM 128 MB or higher
Hard drive space 20 MB for Insirux Helpdesk, the Dot Net framework will take up a lot more space.

Database Server

Database servers are a critical piece of hardware and it is well worth using a PC with a fast CPU and a lot of RAM installed.

 
Requirement Recommendation
Operating System MS Windows 2000 Professional, MS Windows 2000 Server
CPU 1 GHz or higher
RAM 256 MB or higher
Hard drive space 100 MB to allow for database growth.

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